Friday, June 27, 2014

You're in the right place

I have seen several photographs of this wall in Chattanooga Public Library.  Big thanks to the people who have photographed it for those of us who have not been there.Today we're hosting reps from Etsy HQ in Brooklyn and Chattanooga Etsy shop owners to discover how the library can help makers on Etsy be more successful. A light box for product shots is one item that will be added to library offerings for entrepreneurs.
I like this wording because it reassures the clients - you are in the right place. Implicit in this is that the folk at the library (with their various qualifications, skills and experience) are there to help you - whatever your questions, interests or service requirements.  It is is a big ask, but - as a client, you are in the right place. There will be people who serve, help, inform...and do this with good grace and using their many skills.  I like the hopefulness and the reassurance.

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