Cultivating Civility: Practical Ways to Improve a Dysfunctional Library by Jo HenryMy rating: 4 of 5 stars
This is a helpful follow up to The Dysfunctional Library: Challenges and Solutions to Workplace Relationships. The chapters in this book each have a different focus and include work place examples. At the end of most chapters are questions for discussion which could be helpful prompts for a reading group. This could be an interesting book for a work reading group, and would suggest that the focus is on chapters and not the whole book as there is much to explore chapter by chapter. While much of this information is not new, it is brought together in a helpful way, to help people improve communication and relationships at work. There are many references to explore for further reading including The Desegregation of Public Libraries in the Jim Crow South: Civil Rights and Local Activism (which I am yet to read), Algorithms of Oppression: How Search Engines Reinforce Racism (which I probably should re-read) and Masked by Trust: Bias in Library Discovery (which I am currently reading). This is a book which encourages creative thinking to solve problems, but also encourages taking action against bullies (including passive aggressive ones). The references at the end of each chapter provide much additional reading to explore specific topics.
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